FAQs

How long will it take for my order to arrive?

It will take 1-2 business days for our team to process and pack your order.

After packing, delivery times will vary based on your location:

  • Metro Manila: 2-3 business days for delivery

  • Luzon: 2-3 business days for delivery

  • Visayas & Mindanao: 3-5 business days for delivery

Shipping costs will be calculated at checkout.

Can I modify or cancel my order?

Once an order is marked paid, we are unable to cancel or make changes as we process orders immediately.

What is your return policy?

We only accept returns for items that arrive damaged.

Please send a photo or video of the damaged item within 3 days of delivery to sweep.ipop@gmail.com for us to assist you.

What payment methods do you accept?

We accept payments via PayPal (credit cards included!) and Bank Transfer (GCash & BDO).

Couldn’t find what you’re looking for?

Send us an e-mail or message is via Instagram, and we’ll be happy to assist you!